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Help & FAQ

Help & FAQ

Find answers to common questions about Vista Jaya Raya’s services. If you need further assistance, please contact our team.

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Vista Jaya Raya is a licensed company providing Debt Collection, Field Collection, and Telemarketing services to help businesses improve operational efficiency while maintaining the quality of relationships with their customers.

Yes. Vista Jaya Raya is an official partner that collaborates with various companies to provide collection services. We deliver solutions that enhance operational efficiency while ensuring an optimal customer experience.

We provide six main services:

  • 1. Debt Collection (Desk Collection): Collection via phone using a friendly, polite, and persuasive approach.
  • 2. Field Collection: On-site collection conducted by a trained and professional field team.
  • 3. Telemarketing: Product/service marketing via phone to support sales and increase customer engagement.
  • 4. Customer Service: Inbound & outbound support for inquiries, complaints, helpdesk, and customer engagement.
  • 5. Credit Analysis: Document checking, application validation, and basic risk assessment.
  • 6. App & Game Testing: Functional testing of digital applications and game features.

Yes. All processes are carried out in accordance with applicable regulations in Indonesia and are guided by business ethics and consumer protection principles.

You can contact our team via: